For a lot of customers, the Google Business listing is your front door. They see photos, hours, and reviews before they ever land on your website. We set the profile up, fill it with what it needs, and give you the flow to keep it alive.
When someone types "electrician near me" or "commercial plumber London", Google shows three businesses inside a map. The top one gets most of the clicks and most of the calls. If your profile is missing, thin, or out of date, you never enter that race.
Getting it right is one of the fastest-moving wins in marketing. Most of it is fixable in a week. Some is fixable in an afternoon.
Claim, verify, and take ownership of the listing. If you already have one and have lost access, we handle the recovery process. No admin fees.
Primary and secondary categories chosen for the specific searches your customers run. Services listed with proper descriptions. The biggest lever most profiles get wrong.
Real project photos uploaded with date, location, and job type in the caption. Not a stock image in sight. Photos are the signal that the business is active.
Accurate hours, bank-holiday adjustments, and emergency availability flagged clearly. Nothing kills a listing like "open" on Christmas Day.
We write and publish the answers to the questions customers actually ask before calling. Price, area, emergency, insurance. Seeded once, works for years.
A short link you send to every customer after the job. Template message included. Process documented so it runs without you thinking about it. Reviews compound if they're asked for.
Updates and offers posted weekly for the first month. Then a simple template pack so you can do it yourself in ten minutes a week. Profiles that post regularly rank higher.
Google Business is part of Quick Start (£495), The Overhaul (£1,250), and The Full Works (£2,500). If you want it as a standalone, it's £495 on its own.
Ongoing management (weekly posts, review monitoring, Q&A upkeep) is part of the Growth (£250/mo) and Growth Pro (£600/mo) retainers.
Packages, retainers, and add-ons with fixed prices.
Yes. Most of the work on an existing profile is fixing categories, refreshing photos, seeding the Q&A, and building the review flow. If the listing is in decent shape already, we'll say so and scope the work down.
Some profiles jump in the local pack within a fortnight. Others take longer, especially if the business name, address, and phone number aren't consistent across the web. We fix that as part of the Local SEO service if it's the issue.
You'll respond to reviews yourself if you're on a one-off package. On the Growth retainer, we draft the responses and send them to you for approval before they go live.
You reply to every one. Honest, short, not defensive. We draft templates for the common patterns (disputed, misunderstood, genuine complaint). We never remove reviews that are allowed to stand; we help you respond to them well.
Free audit includes a Google Business check against the 7 items above. You'll see exactly what's missing and what's already fine.
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